Your Security is Our Priority
We employ industry-leading security measures to protect your financial data and ensure safe, secure transactions every time.
Learn More About PrivacyMulti-Layer Security Protection
Our comprehensive security framework ensures your data and transactions are protected at every level
Encryption
All data is encrypted in transit and at rest using industry-standard AES-256 encryption to protect your sensitive information.
Two-Factor Authentication
Add an extra layer of security to your account with 2FA, requiring both your password and a verification code.
Transaction PINs
Every financial transaction requires a unique PIN, ensuring only authorized users can complete payments and transfers.
KYC Verification
Know Your Customer verification ensures all users are properly identified, reducing fraud and maintaining platform integrity.
Security Best Practices
Follow these guidelines to keep your account secure
1Use a Strong Password
Create a unique password with a combination of letters, numbers, and special characters. Avoid using easily guessable information like birthdays or names.
2Enable Two-Factor Authentication
Activate 2FA in your account settings to add an extra layer of protection. This ensures that even if someone has your password, they cannot access your account.
3Keep Your PIN Private
Never share your transaction PIN with anyone, including Billows staff. We will never ask for your PIN via email, phone, or any other channel.
4Monitor Your Account Regularly
Review your transaction history regularly and report any suspicious activity immediately. Set up transaction alerts to stay informed about account activity.
5Update Your App Regularly
Always keep your Billows app updated to the latest version. Updates often include important security patches and improvements.
6Be Wary of Phishing Attempts
Never click on suspicious links or provide your credentials to unverified sources. Billows will never ask for your password or PIN via email or text message.
Have Security Concerns?
If you notice any suspicious activity or have security concerns, contact our support team immediately.